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Getting Started - Telephone Techniques

 

How to Make Over Six Figures Prospecting FSBO’s
Make FSBO’s friendly

How to Make Six Figures Prospecting Expired Listings
Add an extra $100,000 to your income

Sale Scripts and Dialogues
Run your business like a doctor, attorney, or dentist

 

There are other great resources on telephone techniques in Prospecting Tools, Getting Started, Success Tools, and Top Producers Secrets.

12 STEPS TO THE SUCCESSFUL COLD CALL - Finally, a 12 step program for call reluctance and bad phone. Written by Mark Sanford, Ph.D, there are very useful tips and self talk to get past some nasty habits.

DIALING FOR DOLLARS BY PAM LONTOS - Great techniques. Getting the decision maker on the phone; talking to the right person; getting past the receptionist, and other essential topics.

A FILL IN THE BLANKS OPENING STATEMENT SCRIPT - Very thorough. Alternative choice words, maximization, minimization, desired and undesired words, etc. Some good examples as well.

21 TIPS FOR TELEMARKETING SUCCESS - Some are basic, but we don't want to miss those, others are very provocative, A well written and comprehensive look.

TELEPHONE SELLING WITHOUT REJECTION - 15 Separate articles that deal effectively with many old objections. Next generation selling.

TELEPHONE SELLING NEWSLETTER ONLINE - A sample issue of the one that he sells. It is FREE and you may want to purchase his newsletter. Very good stuff.

TIPS AND AFFIRMATIONS FOR GETTING COMMITMENT (CLOSING) - Good stuff to remember before you pick up the phone. Don't waste calls.

10 TIPS PART 1 - Not real estate specific, but full of great ideas and techniques. A very comprehensive course in ten parts.
10 TIPS PART 2
10 TIPS PART 3
10 TIPS PART 4
10 TIPS PART 5
10 TIPS PART 6
10 TIPS PART 7
10 TIPS PART 8
10 TIPS PART 9
10 TIPS PART 10
21 TIPS FOR TELEMARKETING SUCCESS - More than just telemarketing... follow up and customer satisfaction as well.

BECOME A BETTER LISTENER If you thought this said "become a better listener" then click here.

BUSINESS BY PHONE - Many great topics on how to grow your business by creatively using the telephone to maximize your time and efforts.

CALL RELUCTANCE - A SURVIVAL GUIDE - We've all experienced the 100lb phone. Good techniques to overcome call reluctance.

FOLLOWING UP TO LITERATURE SENT - A very important technique to learn, especially with e-mail and faxes so often sent.

HOW TO PREPARE A TELEMARKETING PROGRAM - For the serious telemarketers. Good for brokers and office managers.

INCREASE CONVERSION OF TELEPHONE LEADS - Close more leads for appointments. Non real estate specific, but full of good ideas.

THE IMPORTANCE OF THE CLOSE - Reinforcing the basics and the obvious. A good resource.

LEAVING EFFECTIVE MESSAGES WITH SECRETARIES - When "getting past the gatekeeper" script doesn't work.

THE OBJECTION ANSWERING PROCESS - Is it an objection or a request for more information? you be the judge.

OPENING STATEMENTS TO AVOID - Mistakes we all make and some we think are good. A must read article.

PERILS IN TELEMARKETING LAWS - Read this before you telemarket. Know what you can and can't do.

PRESCRIPTION FOR IMPROVEMENT - New and good information updated each month. Mostly strong basics and very motivational.

QUESTIONING TIPS TO HELL YOU SELL MORE - Some very good ideas, some basic, some not. Non real estate specific.

REASONS PEOPLE OBJECT - Good basic information to help avoid giving them more reasons to object.

RED HOT COLD CALLING - Too much good INFO to summarize. Neatly organized by subject. Clickable categories.

SELLING BY PHONE WITHOUT REJECTION - A mega site for telephone techniques and ideas. Links to other article by the author.

TELEMARKETING NEWSLETTER FREE ISSUE - A power packed newsletter. This issue is free, and you may purchase other issues.

TIPS AND AFFIRMATIONS FOR GETTING CLOSINGS - Some very good ideas for planting the proper seeds.

TOO SELL MORE, GIVE YOUR COMPLETE ATTENTION TO THE
PROSPECT - Make that client feel so important, they wouldn't think of talking to another agent!

USING OPEN ENDED QUESTIONS - Get your prospect involved by making them think and interact with you. Rapport building.

VOICE MAIL - AVOID IT OR LEARN TO USE IT TO YOUR ADVANTAGE - Critical information to take better advantage of the opportunities that you already have.

WARM YOUR COLD CALLS WITH A MAILING - A great idea to get better closing ratios on the phone.

THE ART OF COLD CALL TIMING - Why waste a good opportunity on bad timing?

CALL TO ACTION, GETTING PAST THE SECRETARY, ETC. - Too much to list.

CUSTOMER PROSPECTING - How to reach more people.

HOW TO USE TELEMARKETING LISTS - What to buy when you purchase a list.

IMPROVE YOUR TELEPHONE SKILLS By Amy and Robert Blye. Lots of good ideas.

RESEARCH BEFORE YOU COLD CALL - Improve your effectiveness by preparation.

THE TOP TEN TELEPHONE MISTAKES - Can you add to the list?

 

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